Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

• Account Information:
  • If you log in using your email, we collect your email address to create and manage your account. For enhanced security, passwords are never stored in plaintext and are securely encrypted using industry-standard techniques.
  • If you log in through third-party authentication providers (e.g., Google), we may collect limited information such as your name and email address to create your account. We do not store or collect your passwords.
• Safety Network Details: Names and contact details of trusted allies you add to your safety network.
• Location Sharing Settings: Your privacy preferences for trip visibility (e.g., public, private, VIP).

1.2 Information We Collect Automatically

• Location Data: Real-time location and movement data to enable location tracking, geofencing, and emergency features.
• Device Information: Details such as device type, operating system, app version, and IP address.
• Usage Data: Information on how you interact with Ally (e.g., feature usage, app crashes). 

1.3 Information from Third Parties

• Third-Party Authentication Providers: When you log in via Google or other OAuth providers, Ally interacts with these services to authenticate your account. We do not collect or store your password during this process. Limited profile information (e.g., name, email) may be retrieved based on your consent.
• Emergency Services: If you use 911 integration, we may collect data from emergency responders 

2. How We Use Your Information

• Provide, improve, and personalize Ally’s services, including safety alerts and AI-powered assistance.
• Enable real-time location sharing with your chosen safety network.
• Deliver proactive safety alerts, geofencing notifications, and emergency escalations.
• Communicate with you about app updates, feedback requests, and promotions (with your consent).
• Ensure compliance with legal requirements and protect against fraud or abuse 

3. Sharing Your Information

3.1 With Your Safety Network

• Location data and trip details are shared with your selected allies based on your privacy settings. 

3.2 With Service Providers

• We work with trusted third-party providers (e.g., cloud hosting, analytics) to support our services. These providers are contractually obligated to protect your data.

3.3 With Third-Party Authentication Providers

• When you choose to log in via Google or other third-party providers, Ally interacts with these services to authenticate your account. We do not collect or store your passwords. 

3.4 With Emergency Services

• During escalations, we may share your location, trip details, and relevant information with emergency responders (e.g., 911).

3.5 For Legal or Safety Reasons

• We may share your information if required by law or to protect the rights, safety, or property of Ally, its users, or the public.

4. Your Privacy Choices

4.1 Location Sharing

• You can toggle location sharing on or off and adjust privacy levels (e.g., public, private, VIP) within the app. 

4.2 Account Information

• Update or delete your account information anytime through the app.

4.3 Communication Preferences

• Opt out of marketing communications via the “unsubscribe” link in our emails or through app settings. 

4.4 Data Requests

• For residents of California and other applicable regions, you may:
  • Request Access: View the personal data we hold about you.
  • Request Deletion: Ask us to delete your data (subject to certain legal exemptions).
  • Opt Out of Sale: Ally does not sell your data, but if this policy changes, we will notify you and provide opt-out options.

5. How We Protect Your Data

6. Data Retention

• Provide services you’ve requested.
• Comply with legal, tax, or regulatory requirements.
• Resolve disputes and enforce agreements.

7. Cross-Border Data Transfers

8. Children’s Privacy

9. Updates to This Privacy Policy

10. Governing Law and Jurisdiction

11. Contact Us